Delivery and Returns

Normal postal lead times are:


UK destinations 1-3 days


Europe 4-6 days


All other areas worldwide 5-14 days, but please allow up to twenty-one days for delivery.

Orders will normally be dispatched within 24 hours
Get in touch Contact us at the New Forest Tea Company in the NEw Forest Hampshire

UK Deliveries

Due to recent Royal Mail price increases, free delivery is now by Royal Mail second Class.

All other shipping is by chosen method at checkout

Within the UK, postage and packaging are free if the total order value after any discounts is in excess of £20.00.

Overseas Deliveries

Delivery to EU countries outside of the UK is by 1st class small parcel and costs £8.75.

Delivery to US is by two options : International Standard , 6-7 working days - £19.05

International Economy , 2-12 weeks - £9.50

Delivery to all other worldwide destinations outside the EU are by Worldwide 1st class small parcel charged at £14.50.

Our normal shipping method for orders weighing up to 1kg is airmail. Please contact us if you require specific shipping methods or bulk orders we will be happy to help with your inquiry.

For shipments outside the UK, delivery means Royal Mail International Service. This service is the only option available for certain destinations including but not limited to: Russia, Baltic States, Hungary, Greece, Israel, Italy, Romania, Turkey & Taiwan.

Although International is a priority airmail service it does not guarantee a faster delivery.

Please note - Due to current delays in UK postage caused by Covid 19 restrictions please allow 7-21 additional days on overseas deliveries.